The online store pricing is LIST PRICE & DOESN’T take into account customer discounts or shipping cost. Once your order has been received, customer discount & shipping will be added to the final bill & the invoice will be emailed to you. If you have any questions regarding pricing on your purchases, feel free to give us a call at 800-833-5812 or email us at sales@hydro-eng.com.

In-stock items are shipped within 1 business day. If the item is back ordered or out of stock, Hydro Engineering will contact you with lead times.

Standard delivery orders are shipped via BEST WAY unless otherwise noted.

Download RMA Form

All custom orders are final and are not eligible for returns.  Hydro Engineering fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product, but does not include dissatisfaction due to custom designs.  Requests for changes or additional customization or alterations can not be made for custom products.

Please contact customer service at 952-467-3100

After we have received and reviewed the product.

• Items purchased online can be returned within 30 days of purchase.
• Items purchased online using PayPal must be returned online within 30 days of purchase.
• You must have an original receipt or packing slip to complete your return.
• Items MUST BE UNUSED.
• Custom products are final and are not eligible for returns, exchanges, changes or alterations.